Contacting Dr. Waner's office - Vascular Birthmarks Foundation Forum
  Vascular Birthmarks Foundation Hemangiomas  |  Port Wine Stains  |  Vascular Malformations  

1994 - 2014 Celebrating 20 years with 75,000 networked into treatment, over 3,000,000 views monthly on our world wide websites, virtual chapters on 6 of the 7 continents in the world, 500 families provided free lodging while seeking a medical opinion or treatment,over 400 conference scholarships awarded, 200 Day of Awareness events, 15 conferences, 12 programs (including our Ask/Accept Anti Bullying Program),10 walk/runs, 6 research projects funded, 4 physician education grants awarded, 4 college scholarships awarded, 3 Galas, and 2 International Missions Trips with over 300 treated by our international team.
Donate to VBF

Go Back   Vascular Birthmarks Foundation Forum > General Category > Announcements

Reply
 
Thread Tools Display Modes
  #1  
Old 04-01-2005, 05:28 PM
nickbar nickbar is offline
Senior Member
 
Join Date: Aug 2003
Location: Pacific Northwest
Posts: 1,078
Default Contacting Dr. Waner's office

*
Use the central email* VIB@CHPNET.ORG to contact the office.* The follow up has been much smoother with this.... as everyone is able to read and stay on the same page.* *
Esma is still the first point of contact for incoming patients/contact.* All cases need to go thru her first!*
Danielle the office manager will be taking over for Janna in scheduling surgeries.* They are now giving out tentative dates into August.* Most likely these dates will stick, but she is asking that you wait to schedule flights about a month before your surgery date.
If you are a continuing laser patient, you can call and have those dates scheduled out.*
Esma will probably be the person calling you the night before surgery for pre-op prep.* *
The information that Janna once told you over the phone is now in written form and will arrive with your pre-op paperwork.
Please refrain from giving out their personal phone numbers.* The number of calls they receive is overwhelming.* Dr. Waner's cell needs to be for emergencies...and all emergencies should go thru Esma anyway.* Waner may call you, but it is important that follow up and contact info, details are sent to Esma so she can keep track of all the patients.
If you are contacting Waner for a second opinion, not necessarily wanting to schedule an appt., Esma still needs to be first point of contact...and express that this is a second opinion in the email...so she doesn't send it to scheduling...she will share the information with Waner...and he will contact you with recommendations.
If you email the office and do not receive a return contact within 1 week, email again and follow up with a call. If the case is urgent, please email the information (helpful to use the list of things they need to know on our helpful info section on the vb support group on msn. http://groups.msn.com/vascularbirthm..._whatsnew.msnw ) and then follow up with a call to make sure they received it.
I have all the office's contact #s (desk, pager, cell, home, etc.).* If you have an urgent situation please let me know if you can't get a hold of someone at the office.* I don't want to post my phone number on a discussion board...* I do not mind phone calls, but it is typically not quiet here with 2-3 boys playing!!!* *my phone number is also available on the vbf site under parent reps for Washington, Idaho and Oregon. My email address is also available under board members on this website. You can email me at anytime.* Because I work from home, I hear the incoming email often.* rinner@comcast.net*
Corinne
__________________
Corinne Barinaga
VBF Director of Family Services
vbfadvocate @ live. com (no spaces)
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Contact info for Dr. Waner's insurance/payment person? mtk76 Help and Resources for Hemangiomas 2 03-17-2009 12:32 PM
Dr. Waner's short Staff hankbartenbach Announcements 1 08-22-2005 06:12 AM
Contacting Corinne nickbar General Resources 0 11-10-2004 12:05 AM
Dr. Waner's message eprmo AVM Help and Resources 6 04-12-2004 04:19 AM
Dr. Waner's message eprmo Port Wine Stain Help and Resources 0 01-17-2004 07:50 PM